Document

Information on how WebComa collects, stores, and processes your personal data in accordance with the GDPR.

1. Data Controller

  • Company Name: Webcoma Ltd.
  • UIC (Unified Identification Code): 207805661
  • Registered Office and Management Address: Sofia, zh.k. Lyulin, bl. 148, fl. 7, ap. 29
  • Email Address: office@webcoma.dev
  • Website: www.webcoma.dev

2. What Personal Data We Collect

Depending on how you use the Website, we may collect the following categories of personal data:

2.1. Data provided voluntarily by You

  • First and last name
  • Email address
  • Phone number (if applicable)
  • Content of messages sent via contact forms or email

2.2. Automatically collected data

  • IP address
  • Browser type and device
  • Operating system
  • Date and time of access
  • Pages visited and actions taken on the site

This data is collected through cookies and similar tracking technologies.

3. Purposes of Processing Personal Data

We process your personal data for the following purposes:

  • Responding to inquiries and support requests
  • Providing information about services
  • Improving the functionality and security of the Website
  • Analyzing traffic and user behavior
  • Fulfilling legal obligations

The processing of personal data is carried out on one or more of the following legal bases:

  • Explicit consent of the User
  • Necessity for the performance of a contract or pre-contractual relations
  • Legal obligation
  • Legitimate interest of the Controller (e.g., security, fraud prevention)

5. Data Retention Period

Personal data is stored only for the period necessary to achieve the purposes for which it was collected, unless a longer period is required by law.

6. Sharing Personal Data with Third Parties

We do not sell or share personal data with third parties, except in the following cases:

  • Hosting and technical support providers
  • Analytics service providers (e.g., Google Analytics, if used)
  • State authorities, when required by law

All third parties process the data in compliance with GDPR requirements.

7. Cookies

The Website uses cookies to:

  • Ensure the normal functioning of the site
  • Analyze traffic
  • Improve user experience

You can manage or delete cookies through your browser settings. Restricting them may affect the functionality of the site.

8. User Rights

Under the GDPR, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw your consent at any time

To exercise your rights, you can contact us at the provided email address.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. All changes take effect from the moment they are published on the Website.

11. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, you can contact us at: office@webcoma.dev

12. Right to Lodge a Complaint

If you believe that the processing of your personal data violates the provisions of the GDPR or Bulgarian legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP):